Precious To Us

The metal we process and the attention we give our stakeholders are precious. Our devotion to being a successful company, which allows us to assume long-term responsibilities, is precious.

Above all, the environment and the social and economic context influenced by our actions are precious. Therefore, “Precious to us” expresses our approach to sustainability, confirmed through five commitments.

Greetings from Heraeus Precious Metals

Conducting our business sustainably is one of the key priorities for the entire Heraeus Group. This is especially true for the Global Business Unit Heraeus Precious Metals. As the global leader in precious metals, sustainability is one of our most important guiding principles. We have established a sound strategy, clear responsibilities and a common sustainability and responsibility culture in all our operating and trading sites around the world.

This affects our entire value chain, from sourcing, trading, recycling and manufacturing of precious metals products. We are constantly investing in increasing our technical capabilities but also our training units for our employees to ensure that we live up to our values every day.

In our day to day activity, we handle resources with care and try to do our best to reduce the usage every day. But sustainability to us goes beyond just being stewards for the environment. We also value our responsibility for more strategic topics. One example is our focus on gender and international diversity. We believe that a global organization can be much more successful with a fair mix of gender and ethnical backgrounds.

To achieve this, we have set meaningful objectives and manage the progress of our development with KPIs. Several measures, such as equal representation in talent programs, clear requirements for recruiting or opportunities to combine leadership roles in the organization with a healthy family life will help us to widen our diversity. These activities enable us to select the best people for Heraeus Precious Metals in the future.

Another example is traceability and segregation of precious metals material processes. Argor Heraeus is clearly leading these topics not only within Heraeus Precious Metals but also within the precious metals industry. We can guarantee the origin of precious metals for our customers and provide full transparency with regards to our supply chain. This also includes fully segregated refining lines in our production.

Those are just some examples to illustrate how we at Heraeus Precious Metals live our sustainability values. You will find more information about our numerous initiatives in Argor Heraeus here in our latest sustainability report.

Enjoy the reading.

André Christl
President Heraeus Precious Metals and Chairman Argor-Heraeus SA

Letter to our stakeholders

Argor-Heraeus wants to be its stakeholders’ reference point for every aspect of the precious metals industry. In a constantly changing context, this also means making sure to clearly and effectively convey our commitment to being a responsible company. Therefore, we have launched precioustous.com, a new platform that goes beyond the typical, hard-copy, annual sustainability report. We wanted an innovative, highly interactive tool that everyone can use, whether in their office with a PC or travelling with their ever-present smartphone.

In addition to becoming the new reference for our sustainability report, precioustous.com will take another step toward our goal of continuous reporting: you’ll be able to monitor the trend of our key sustainability indicators on a quarterly basis, integrated with annual results. We’ve also expanded the reporting perimeter: where possible, you’ll find data for our Hong Kong branch, the branch that brings us closer to our business partners throughout the world. Looking back, so many things have changed since we issued our first sustainability report 10 years ago!

Innovation is achieved through continuity. Therefore, our five commitments to our stakeholders remain the basis for organising the contents of the portal, making it easier to explore. Moreover, the portal has been structured in conformity with the most recent GRI Standards and serves as a tool for communicating our progress and our renewed support for the 10 principles of the UN Global Compact.

A new way to convey our constant commitment to being a responsible company, but also – and especially – a new platform for improved dialogue with our stakeholders.

Thank you for your support

Christoph Wild
Co-CEO Argor-Heraeus SA
Dr. Steffen Voss
Co-CEO Argor-Heraeus SA
Argor-
Heraeus
“The Golden Link”
Formed in 1951
Headquarters:
Mendrisio
Canton Ticino, Switzerland
Worldwide presence
Switzerland
Germany
Italy
Chile
Hong Kong
Heraeus Group
Argor-Heraeus is part of the Heraeus Precious Metals Global Business Unit (HPM) of the german technology group Heraeus, the largest global supplier of precious metals.
Precious solutions
Precious metal refining
Smelted and minted products
Semi-finished products for the high-end jewellery and watch industry
Financial and accessory services

Our raison d’être

Our daily efforts demonstrate our commitment to being a responsible company.

What
What
We offer our customers what we call «Precious solutions», combined, integrated and personalized solutions based on completely traceable metals.
Our main operations:
- Refining of gold, silver, platinum and palladium
- Bars for banks, traders and products for the electronics and chemical industries
- Semi-finished products and solutions for the high-end watch and jewellery industry
- Services for the physical trading of precious metals
How
How
We aim to form long-term relations by creating opportunities for our partners all along the chain by generating added value.
We are and will continue to be pioneers in corporate social responsibility in the precious metals industry.
We value our employees and promote a culture of diversity throughout the entire Argor-Heraeus business line.
We maintain positive relations with all of our stakeholders to ensure sustainable success (suppliers, authorities, customers, shareholders, NGOs, media, etc.)
Why
Why
Precious to us. Precious to our customers. Precious to our stakeholders We want to be the main provider of long-term solutions for our customers, thereby contributing to their success.
Acting responsibly is the basis for everything we do.

Governance

Corporate governance aims to guarantee impeccable conduct at all levels of the company.

Argor-Heraeus’s governance system, incorporated and in harmony with that of the Heraeus Group, aims to guarantee conformity to all laws, regulations and standards, as well as with all internal policies and guidelines. Company culture is the foundation of an effective governance system: every employee must be made aware of his/her responsibilities to ensure the company’s long-term success. There are three mainstays:

Executive Level
Internal and external auditors (private bodies and government authorities). Audits and checks of process quality management system.
Role
Define corporate strategy and governance
Assess risks
Support management and rest of company in daily operations
 
Managerial Level
Role
Manage allocation of resources to profit and service centres and check their use
Check correct application of guidelines, national and international regulations, and internal rules
Assess responsibility of potential new partners
 
Operative Level
Role
Assess quality of work performed in each department
Monitor quality of products and processes
 
Monitor safety at the workplace and Company’s environmental
Check quality of precious metals

Culture

United Nations development goals

5 commitments define our approach and promise to sustainability. A tangible contribution to the development goals promoted by the United Nations.

Origin
Refining/Transformation
Distribution
Involve our stakeholders
12
Responsible consumption
and production
16
Peace, justice and
strong institution
17
Partnership for
the goals
Work for a transparent and responsible chain
1
No
poverty
2
Zero
hunger
3
Good health
and well-being
6
Clean water
and sanitation
8
Decent work and
economic growth
11
Sustainable cities
and communities
14
Life below
water
15
Life
on land
Contribute to local development
7
Affordable and
clean energy
8
Decent work and
economic growth
9
Industry, innovation
and infrastructure
11
Sustainable cities
and communities
Protect the environment
6
Clean water
and sanitation
7
Affordable and
clean energy
13
Climate
action
14
Life below
water
15
Life on
land
Grow with our employees
3
Good health
and well-being
4
Quality
education
5
Gender
equality
8
Decent work and
economic growth
10
Reduced
inequalities

Key indicators at a glance

Data Argor-Heraeus Swizterland

Water consumption (m3)

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Energy consumption (Gj)

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CO2 emissions (T)

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NOx emissions (T)

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Chemical consumption (T)

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Employees

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Temporary employees

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Turnover rate

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Magnitude index

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Frequency index

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